Zempire Rental At Camping World

Explore the Great Outdoors with Our Camping Equipment Rentals

Welcome to Rental at Camping World! For the first time ever, we are thrilled to offer a hand-selected range of the best camping equipment and accessories, available to rent as a more affordable alternative to purchasing. Our service has been created to ensure that outdoor adventures are accessible to everyone.

We believe that people from all walks of life should have the opportunity to experience the beauty and adventure of reconnecting through camping.

 

Zempire is a leading brand in the outdoor camping and recreation market. Known for their innovative designs and high-quality products, Zempire is dedicated to making outdoor experiences more enjoyable and comfortable. Some of our biggest selling Zempire products include the Zempire Pro TXL V2 Air Tent and the Monstamat Self Inflating Mattress.

Zempire TentsZempire MonstamatZempire ChairsZempire Tables

 

Your selected range
£ - £
1 - 2 of 2 Products
1 - 2 of 2 Products

HOW DOES RENTAL WORK.

RENT. ADVENTURE. RETURN

For our exclusive rental collection we’ve partnered with Zoa, the UK's first integrated rental specialists. This service is for UK customers only.

1.) Browse through our selection of camping and hiking equipment. Click the "RENT' button.

2.) Select your preferred rental period (and if relevant, size).

3.) Your rental will arrive on your chosen date (and sometimes earlier). You will receive emails from our partners, Zoa.

4.) Return the rental using the same packaging. Your return courier pick-up will be booked for the selected rental end-date. It’s really important you package up the items the same way they arrived, as the courier won’t be able to accept it otherwise. For Example: If 4 boxes were delivered - 4 boxes will be collected.

If you need any assistance, you can contact Zoa's customer service on customersupport@zoarental.com or check out our FAQs below.


Hopefully these will answer any of your questions pre and post your rental experience. 

WHEN SHOULD I BOOK FOR MY RENTAL TO ARRIVE?

The dates you select are the delivery and return dates for your equipment. We recommend booking the delivery date 1 day before your camping trip as we cannot guarantee the time your rental order will be delivered. The only way to reserve an product is to book it through the website, so we advise that you place an order as early as possible to avoid any disappointment.

You can book 6 months in advance and for a maximum of 30 days.

Zoa does not deliver on Sundays or bank holidays, so please bear this in mind when placing your order across holidays or busy dates.

 

HOW CAN I AMEND MY ORDER?

If you wish to change your order - please send the changes you'd like to make to Zoa’s team at customersupport@zoarental.com and they'll do their best to help.

WHEN WILL MY ORDER BE DELIVERED?

Your order will be delivered on or before your selected delivery date. You will receive an email from Zoa when your parcel has been dispatched with tracking information. You can use the third-party delivery providers' website to track your item.

If you have any questions about your delivery, please get in touch with the team at customersupport@zoarental.com.

MY ORDER HAS ARRIVED EARLY - IS THAT A MISTAKE?

We often send items early if we can to give customers more time. You will not be charged any extra for the additional days you have the equipment and you can still return your rental on your chosen return date.

HOW DO I RETURN MY RENTAL?

Your rental will be picked up by a courier on your return date. You will receive a notification from the courier confirming the pick-up window.

Put your rental into the packaging it was delivered in. It’s very important that you package the items up in the same way they were delivered, otherwise the courier may not accept them.

If you miss your courier window, please contact customersupport@zoarental.com. Please note there may be a fee for arranging a new courier collection.

CAN I KEEP THE ITEM?

If the product you have rented does not have future bookings, we will send you an email asking if you'd like to purchase the product. Please note, this isn't for all products.

HOW CAN I AMEND MY ORDER?

If you wish to change your order - please send the changes you'd like to make to our team at customersupport@zoarental.com and we'll do our best to help. Please note, we cannot amend orders once the items have been dispatched.

ZEMPIRE CAMPING EQUIPMENT

Where do I start when pitching a Zempire Tent?
Following the instructions (included in your tent bag or you can find on the products’ webpage), practice pitching your tent at home to ensure you understand the process and that you have everything you need.

When picking a spot for your tent, try to find an area that is sheltered, flat and free from sharp objects. If possible, position your tent with the front door facing away from the prevailing wind. Try not to pitch your tent under trees as falling branches and tree sap can damage the tent and you’ll want to avoid cleaning bird poo off it!

Be sure to clear the site of any stones, sticks and any other objects that cause damage to the tent floor. It is also a good idea to consider using a Zempire groundsheet for your tent to provide further protection to the floor and make pack up easier.

How do I clean my Zempire Tent?
The tent can be cleaned using a damp cloth, sponge or soft bristled brush and water to remove any small spots of dirt etc.

For a heavier clean, pitch the tent at home and use warm water and a damp cloth, sponge or soft bristled brush to gently clean the tent.

Never use detergents, bleaches, dishwashing liquids etc as these can damage or remove the coatings of the fabric. There are speciality tent and gear cleaners available if required, these are usually available at specialist camping outlets.

Be sure that the tent is completely dry before storage.

While camping, try to keep the tent as clean as possible. If possible, try to minimise the amount of dirt, dust and sand etc from being tracked inside the tent.

How do I avoid UV damage to my Zempire Tent?
Tent fabrics can be weakened by long term exposure to sunlight.

Under normal holiday use, your Zempire tent will give you many years of camping enjoyment, however extended use in strong sunlight will cause degradation. It is recommended that during periods of strong sunlight a Zempire roof cover is used to help provide extra protection from UV damage.

Do not leave the tent pitched for extended periods of time as UV damage will degrade the fabric.

Fabrics can be recoated with various products to reinvigorate their UV resistance and improve waterproofing. It is always a good idea to test any coatings that you are thinking of applying to your tent to a small test area to make sure they are compatible with the fabric.