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Outwell Rental At Camping World

Explore the Great Outdoors with Our Camping Equipment Rentals

Welcome to Rental at Camping World! For the first time ever, we are thrilled to offer a hand-selected range of the best camping equipment and accessories, available to rent as a more affordable alternative to purchasing. Our service has been created to ensure that outdoor adventures are accessible to everyone.

We believe that people from all walks of life should have the opportunity to experience the beauty and adventure of reconnecting through camping.

 

We have a large range of Outwell tents and camping equipment for sale. Make the most out of your camping trip and live in luxury with Outwell tents and camping equipment. Shop now at Camping World.

 

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HOW DOES RENTAL WORK.

RENT. ADVENTURE. RETURN

For our exclusive rental collection we’ve partnered with Zoa, the UK's first integrated rental specialists. This service is for UK customers only.

1.) Browse through our selection of camping and hiking equipment. Click the "RENT' button.

2.) Select your preferred rental period (and if relevant, size).

3.) Your rental will arrive on your chosen date (and sometimes earlier). You will receive emails from our partners, Zoa.

4.) Return the rental using the same packaging. Your return courier pick-up will be booked for the selected rental end-date. It’s really important you package up the items the same way they arrived, as the courier won’t be able to accept it otherwise. For Example: If 4 boxes were delivered - 4 boxes will be collected.

If you need any assistance, you can contact Zoa's customer service on customersupport@zoarental.com or check out our FAQs below.


Hopefully these will answer any of your questions pre and post your rental experience. 

WHEN SHOULD I BOOK FOR MY RENTAL TO ARRIVE?

The dates you select are the delivery and return dates for your equipment. We recommend booking the delivery date 1 day before your camping trip as we cannot guarantee the time your rental order will be delivered. The only way to reserve an product is to book it through the website, so we advise that you place an order as early as possible to avoid any disappointment.

You can book 6 months in advance and for a maximum of 30 days.

Zoa does not deliver on Sundays or bank holidays, so please bear this in mind when placing your order across holidays or busy dates.

 

HOW CAN I AMEND MY ORDER?

If you wish to change your order - please send the changes you'd like to make to Zoa’s team at customersupport@zoarental.com and they'll do their best to help.

WHEN WILL MY ORDER BE DELIVERED?

Your order will be delivered on or before your selected delivery date. You will receive an email from Zoa when your parcel has been dispatched with tracking information. You can use the third-party delivery providers' website to track your item.

If you have any questions about your delivery, please get in touch with the team at customersupport@zoarental.com.

MY ORDER HAS ARRIVED EARLY - IS THAT A MISTAKE?

We often send items early if we can to give customers more time. You will not be charged any extra for the additional days you have the equipment and you can still return your rental on your chosen return date.

HOW DO I RETURN MY RENTAL?

Your rental will be picked up by a courier on your return date. You will receive a notification from the courier confirming the pick-up window.

Put your rental into the packaging it was delivered in. It’s very important that you package the items up in the same way they were delivered, otherwise the courier may not accept them.

If you miss your courier window, please contact customersupport@zoarental.com. Please note there may be a fee for arranging a new courier collection.

CAN I KEEP THE ITEM?

If the product you have rented does not have future bookings, we will send you an email asking if you'd like to purchase the product. Please note, this isn't for all products.

HOW CAN I AMEND MY ORDER?

If you wish to change your order - please send the changes you'd like to make to our team at customersupport@zoarental.com and we'll do our best to help. Please note, we cannot amend orders once the items have been dispatched.

Premium Outdoor Gear by Outwell: Elevate Your Camping Experience

For the last 26 years Outwell have consistently offered the biggest commitment to innovation in the camping sector, and the 2024 season is no different.

  1. What sets Outwell apart from other outdoor brands?

    • Outwell stands out for its commitment to premium quality, durability, and innovative design in camping gear.
  2. What types of camping products does Outwell offer?

  3. Are Outwell products suitable for all seasons?

    • Yes, Outwell offers products designed for various weather conditions, ensuring comfort and safety year-round.
  4. How can I choose the right tent size for my needs?

    • Outwell provides sizing guides to help you select the perfect tent based on the number of occupants and desired comfort level.
  5. Do Outwell tents come with warranty or guarantees?

    • Yes, you can relax knowing your Outwell products are covered by a market-leading two-year limited warranty.
  6. Are Outwell sleeping bags suitable for extreme temperatures?

    • Outwell sleeping bags cater to a wide temperature range, offering options for different climates and seasons.
  7. Can I find replacement parts for my Outwell tent?

    • Outwell provides replacement parts and accessories to extend the life of your camping gear. Check the website or contact our customer service team either via our live chat or call +44 (0) 1252 316649.
  8. How do I care for and maintain my Outwell products?

    • Outwell offers care and maintenance guidelines for each product, ensuring longevity and optimal performance.
  9. Is Outwell environmentally conscious?

    • Yes, Outwell is committed to sustainability. Learn about Outwell's eco-friendly practices and initiatives on the official website.